Refund Policy
Simply Sasha
Last updated: May 2026
1. Overview
This Refund Policy applies to all purchases made through Simply Sasha, including membership subscriptions and digital downloads.
By purchasing a membership, you agree to this policy.
2. Digital Product Nature
Simply Sasha provides instant-access digital content, including:
- Templates
- Planners
- SVG/PNG design files
- Canva templates
- Printable resources
Because these are digital products delivered immediately upon purchase, they cannot be returned.
3. No Refund Policy
We operate a strict no refund policy.
This means:
- All membership payments are non-refundable
- No refunds will be issued for partial months or unused membership time
- No refunds will be given for accidental purchases
- No refunds will be issued if you forget to cancel your subscription
4. Membership Cancellations
You may cancel your membership at any time.
- Once cancelled, you will not be charged again.
- You will retain access until the end of your current billing period (if applicable to your subscription setup).
5. Access Issues
If you experience issues accessing your membership, please contact us before requesting a refund.
We will always aim to resolve technical problems as quickly as possible.
6. Exceptions
Refunds will only be considered if required by UK law.
7. Chargebacks
Initiating a chargeback without contacting us first may result in:
- Immediate suspension of your account
- Loss of access to membership content
We encourage you to contact us directly to resolve any issues.
8. Contact
If you have any questions about this Refund Policy, please contact:
Simply Sasha
simplysasha@gmail.com