Privacy Policy

Privacy Policy

Simply Sasha Studio

Last updated: September 2026

1. Introduction

Simply Sasha Studio (“Simply Sasha”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services or become a client.

This policy applies to the Simply Sasha Studio website and our related business communications.

2. Information We Collect

Depending on how you interact with Simply Sasha Studio, we may collect:

  • Your name
  • Business name
  • Email address
  • Telephone number
  • Business address
  • Website and social media links
  • Information provided when you contact us or request a quote
  • Details about your design or website requirements
  • Information provided through project briefs or questionnaires
  • Files, images, logos, text and other materials you provide for a project
  • Information contained in quotes, invoices and correspondence
  • Payment and transaction information
  • Feedback, testimonials and reviews
  • Technical information collected automatically when you use our website, such as IP address, browser type and device information
  • Cookie information where applicable

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Your Information

We may collect personal information when you:

  • Contact us by email
  • Contact us through our website
  • Request a quote
  • Enquire about our services
  • Become a client
  • Complete a client questionnaire or project brief
  • Provide information or files for a project
  • Communicate with us during a project
  • Leave a review or testimonial
  • Interact with our website
  • Interact with us through social media

We may also collect limited information from publicly available business sources, such as business websites, social media pages or business directories, when contacting businesses about our services.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Prepare quotes and proposals
  • Provide graphic design and website services
  • Communicate with you about your project
  • Create and deliver agreed designs
  • Build and manage websites where this forms part of our service
  • Process payments and invoices
  • Maintain business and financial records
  • Manage our client relationships
  • Provide customer support
  • Request reviews and testimonials
  • Display completed work in our portfolio and marketing materials where appropriate
  • Improve our website and services
  • Protect our website and business
  • Comply with legal and accounting requirements
  • Send marketing communications where we have a lawful basis to do so

We do not sell or rent your personal information to third parties.

5. Lawful Basis for Processing

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following lawful bases:

Contract

We may process your information where it is necessary to provide a service you have requested, such as preparing a quote, carrying out a design project or managing payment.

Legal Obligation

We may process information where necessary to comply with legal, accounting or tax requirements.

Legitimate Interests

We may process information where it is reasonably necessary for our legitimate business interests, provided those interests do not override your rights and interests.

This may include responding to business enquiries, maintaining business records, managing our client relationships, improving our services and protecting our website and business.

Consent

Where consent is required, such as for certain marketing communications or non-essential cookies, we will ask for your consent.

You can withdraw consent at any time.

6. Payments

Where payment is required, payments may be processed through third-party payment providers.

Simply Sasha Studio does not store your full debit or credit card details.

Payment providers process payment information according to their own privacy policies and security procedures.

Information relating to invoices and transactions may be retained for accounting and legal purposes.

7. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business or provide our services.

Depending on the circumstances, these may include:

  • Website hosting providers
  • Website and WordPress service providers
  • Payment providers
  • Email providers
  • Cloud storage providers
  • Accounting or bookkeeping services
  • Website security and technical service providers
  • Professional advisers where necessary
  • Government authorities or other organisations where required by law

We do not sell your personal information or provide it to third parties for their own marketing purposes.

We take reasonable steps to ensure that third-party providers handle personal information securely and appropriately.

8. Client Files and Project Information

When you become a client, you may provide information and files required for your project.

These may include:

  • Business information
  • Contact details
  • Brand assets
  • Logos
  • Photographs
  • Written content
  • Website content
  • Marketing materials
  • Business documents
  • Website login or access information where required

We use this information only as reasonably necessary to provide the agreed services and manage the client relationship.

Please do not provide sensitive personal information that is not necessary for your project.

9. Portfolio, Reviews and Testimonials

We may use completed client work in our website, portfolio, social media and other marketing materials to promote Simply Sasha Studio.

Where appropriate, we may identify the business associated with the work.

We may also display client reviews or testimonials where permission has been given or where the review has been publicly posted.

If you do not want your project or business name used in our portfolio or marketing materials, please contact us.

10. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly, maintain security or remember basic preferences.

Our website may also use non-essential cookies or similar technologies for analytics or other purposes where applicable.

Where consent is required, non-essential cookies will only be used after you have given consent.

Our cookie consent system allows visitors to manage their cookie preferences.

You can also control cookies through your browser settings, although disabling certain cookies may affect how the website functions.

For more information about the cookies used on this website, please see our Cookie Policy.

11. Email and Marketing

If you contact us, we may use your email address to respond to your enquiry or manage an existing project.

Where we send marketing communications, we will do so in accordance with applicable UK privacy and electronic marketing laws.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided or by contacting us directly.

We will not sell your email address or provide it to another business for their own marketing purposes.

12. Data Retention

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

Different types of information may be retained for different periods.

For example:

  • Enquiry information may be retained for a reasonable period in case we need to follow up or keep a record of the enquiry.
  • Client and project information may be retained while we provide services and for a reasonable period afterwards.
  • Financial and invoice records may be retained for as long as required by applicable legal and accounting requirements.
  • Marketing information will be retained until you unsubscribe or it is no longer necessary.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

13. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Loss
  • Theft
  • Unauthorised access
  • Unauthorised disclosure
  • Accidental destruction
  • Misuse

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

14. Your Data Protection Rights

Under UK data protection law, you may have rights including:

  • The right to be informed about how your information is used
  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain types of processing
  • The right to withdraw consent where we rely on consent
  • The right to data portability in certain circumstances

These rights are subject to certain legal exceptions.

If you would like to exercise any of these rights, please contact us using the details below.

15. Complaints

If you have concerns about how we are handling your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Further information about making a complaint is available from the ICO.

16. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other external websites.

We are not responsible for the privacy practices or content of third-party websites.

We recommend checking the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page with the updated date.

18. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your data protection rights, or have concerns about how we use your information, please contact:

Simply Sasha Studio

Email: hello@simplysasha.co.uk

Website: simplysasha.co.uk

Telford, Shropshire, UK

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